Legal notice


This legal notice regulates the use of the website (hereinafter referred to as the WEBSITE), including the VAS VITORIA FRIENDS private area (hereinafter referred to as the LOYALTY PROGRAMME), which is owned by CENTRO VITORIA GESTIONES HOTELERAS S.L. (hereinafter referred to as the WEBSITE OWNER).

Browsing the website belonging to the WEBSITE OWNER implies the status of user of the website and the full and unreserved acceptance of each and every one of the provisions contained in this Legal Notice, which may be subject to modification.

The user agrees to use the website in accordance with the law, good faith, public order, traffic practices and this Legal Notice. The user shall be liable to the WEBSITE OWNER or third parties for any damage that may be caused as a result of breach of this obligation.


The WEBSITE OWNER, in accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, informs you that:

In order to communicate with us, we provide you with a number of ways to contact us, as detailed below:

All notifications and communications between users and the WEBSITE OWNER will be considered effective for all purposes if they are sent by post or by any of the other means detailed above.


The website and its services are freely accessible and free of charge, but the WEBSITE OWNER may restrict the use of some of the services offered on its website prior to the completion of the corresponding form.

The user guarantees the authenticity and timeliness of all data provided to the WEBSITE OWNER and will be solely responsible for any false or inaccurate information provided.

The user expressly undertakes to make appropriate use of the contents and services of the WEBSITE OWNER and not to use them for, among other things, the following purposes:

Disseminate content that is criminal, violent, pornographic, racist, xenophobic, offensive, advocates terrorism or, in general, contrary to the law or public order.

Introduce viruses into the network or perform actions likely to alter, damage, interrupt, generate errors or damage the electronic documents, data or physical and logical systems of the WEBSITE OWNER or third parties, as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which the WEBSITE OWNER provides its services.

Attempt to access the email accounts of other users or restricted areas of the computer systems of the WEBSITE OWNER or third parties, or extract information.

Violate the intellectual or industry property rights or confidential information of the WEBSITE OWNER or third parties.

Impersonate another user, the public administrations or a third party.

Reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify the content, unless the user has the permission of the copyright holder or it is legally permitted to do so.

Collect data for advertising purposes and to send any kind of publicity and communications for the purpose of sale or other commercial purposes without any prior request or consent

All website content, including text, photographs, graphics, images, icons, technology, and the software and its design and source codes are a work belonging to the WEBSITE OWNER, and none of the rights thereto may be understood as assigned to the user other than insofar as is strictly necessary to make proper use of the website.

In short, users who access this website may view the contents and create authorised private copies provided that the elements reproduced are not subsequently transferred to any third parties or installed on network-connected servers, or subject to any kind of exploitation.

Likewise, all brands, trade names or distinctive signs of any kind that appear on the website belong to the WEBSITE OWNER, without use of or access to them to be considered to attribute to users any rights over them.

The distribution, modification, cession or public communication of the contents, and any other act that has not been expressly authorised by the owner of the exploitation rights, is prohibited.

The establishment of a hyperlink does not imply in any case the existence of a relationship between the WEBSITE OWNER and the owner of the website where it is established neither the acceptance nor approval of the WEBSITE OWNER of its contents or services. Anyone wishing to create a hyperlink must first obtain written authorisation from the WEBSITE OWNER. In any case, the hyperlink must only allow access to the home page or homepage of our website, and must not contain any false, inaccurate or incorrect statements or indications about the WEBSITE OWNER, or any illegal content contrary to good customs and public order.

The WEBSITE OWNER is not responsible for the use that each user makes of the materials made available on this website, nor for the actions carried out on the basis of the same.


The content of this website is of a general nature and is for information purposes only, and access to all content is not fully guaranteed, nor is its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.

The WEBSITE OWNER excludes, to the extent allowed by law, any liability for the damages and loses of any nature caused by:

Inability to access the website or a lack of veracity, accuracy, completeness and/or currency of its contents, as well as the existence of errors and defects of all kinds in the content transmitted, disseminated, stored, made available, or accessed via the website or the services offered.

The presence of viruses or other elements in the contents that may produce alterations in computer systems, electronic documents or user data.

Failure to comply with the laws, good faith, public order, traffic customs and this legal notice as a consequence of the improper use of the website. In particular, and as an example, the WEBSITE OWNER is not responsible for the actions of third parties that violate intellectual and industrial property rights, business confidentiality obligations, rights to honor, personal and family privacy, or images, as well as regulations governing unfair competition and illegal advertising.

Additionally, the WEBSITE OWNER declines any responsibility of the information found outside this website and not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources likely to expand on the content offered hereon. The WEBSITE OWNER does not guarantee and shall not be responsible for the operation or accessibility of the sites linked to it; nor does it suggest, invite or recommend visits to them, such that it will not be responsible for the results obtained therefrom. The WEBSITE OWNER is not responsible for the establishment of hyperlinks by third parties.